Privacy Policy

Last updated: February 2026

1. Introduction

TIOSAN, Inc. ("TIOSAN," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you use the TIOSAN platform ("Platform").

By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Platform.

2. Information We Collect

2.1 Personal Information

We collect the following personal information during registration and account setup:

Full legal name (first and last name)
Date of birth
Government-issued identification number (cedula or passport number)
Nationality
Phone number
Residential address (street, city, state, country, postal code)
Email address

2.2 Documents

We collect copies of the following documents as part of our verification process:

Passport or government-issued photo identification
Proof of address (utility bill, bank statement, or government letter)
Bank statements (up to 3 months of recent statements)
Any additional documents requested during the review process

2.3 Technical Information

We automatically collect certain technical information when you use the Platform:

IP address and geolocation data
Browser type and version
Device type and operating system
Access times and referring URLs
Pages viewed and actions taken on the Platform
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

To verify your identity and process your IBO application
To facilitate the opening and management of banking accounts through our partners
To calculate and process IBO commissions and referral bonuses
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
To communicate with you about your account, services, and platform updates
To detect and prevent fraud, unauthorized access, and other security threats
To improve the Platform and develop new features
To comply with legal obligations and respond to lawful requests

4. Information Sharing

We may share your information with the following parties:

Slash Financial, Inc.

We share your personal information and documents with Slash Financial to facilitate account opening, identity verification, and ongoing banking services. Slash Financial's use of your data is governed by their own privacy policy.

Regulators & Law Enforcement

We may disclose your information to government agencies, regulators, and law enforcement when required by applicable law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Service Providers

We engage third-party service providers to assist with platform operations, including cloud hosting, data analytics, customer support, and communication services. These providers are contractually obligated to protect your information and may only use it for the purposes specified by TIOSAN.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

Encryption of data in transit (TLS/SSL) and at rest
Access controls and authentication mechanisms
Regular security audits and vulnerability assessments
Employee training on data protection and security practices
Secure document storage with access logging

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain your information as necessary to:

Comply with legal and regulatory obligations (including BSA/AML record-keeping requirements)
Resolve disputes and enforce our agreements
Maintain records required for tax and financial reporting purposes

After account closure, we may retain certain information for up to 7 years as required by applicable financial regulations. Document copies submitted during the application process may be retained for compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right to access your personal data and request copies
Right to correct inaccurate or incomplete information
Right to request deletion of your personal data (subject to legal retention requirements)
Right to object to or restrict certain processing of your data
Right to data portability
Right to withdraw consent for optional data processing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Contact Information

For questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

TIOSAN, Inc.

Wilmington, Delaware, United States